Describe the solar cleaning request
Provide the property location, available system information and reason for the visit. Confirm the proposed provider, scope and appointment directly.
Keep the enquiry safe and relevant
Use records already available and observations made from normal safe positions. Do not access the roof or electrical equipment to obtain information for the form. If the panel count or product reference is unknown, leave it for confirmation.
This form is not an emergency response channel. For damaged equipment or immediate danger, use the appropriate current official guidance and professional help. A submitted message is not confirmation that an urgent response has been arranged.
Clarify access and approval
Explain who will meet the provider and who can authorise the work. Do not include permanent access codes or unrelated personal documents. Ask about the charging basis, included tasks and handling of further findings before accepting an appointment.